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Technology help needed....

Posted: Tue Nov 04, 2014 11:12 am
by LibraryLady
I need to reinstall some software (my scanner program).
Can I just reinstall over the old, or do I need to uninstall first and then reinstall?

(When I tried scanning this AM, it gave me error message and said the cure was restarting my computer or reinstalling the program. Restarting computer didn't heal it.)

Re: Technology help needed....

Posted: Tue Nov 04, 2014 12:26 pm
by Mark
I always do an uninstall before a reinstall. Whenever you install directly over the old program, the potential exists for bits and pieces of the old program to interfere with the new install.

Re: Technology help needed....

Posted: Tue Nov 04, 2014 12:37 pm
by LibraryLady
That's what I thought, Mark.
Thanks.

Re: Technology help needed....

Posted: Tue Nov 04, 2014 9:24 pm
by PlanoSooner
agree